SAM Tutorials for COTW Staff

To start, here are the checklists and a few other “new” items I’ve made to help everyone navigate SAM. Below these documents you’ll find various tutorials and how-to items *including a video specific for the India Foreign Facilitators

Inquiry through Application Phase (side-by-side checklist)

Document Collection Phase (checklist and “how-to”)

Common Links

Understanding Case Stages and Sub-Stages

Copy of email sent to staff about updated application link with tutorial videos for client

 

understanding & Navigating sam

 
SAM Flow Chart.jpg
Click to enlarge
Download PDF
 

How-to Examples

 
Download PDF Guide
 

Trouble shooting

 
Download PDF Guide
 

India Facilitator Videos

 

How to Log In

and Start Using SAM

Entering communication

notes in sam